Privacy Policy
Last Updated: 08/22/25
Local Plumbing, Heating & Cooling (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, localphchelp.com.
Information We Collect
We collect two types of information:
- Information You Provide Directly: When you use our contact form, we may collect your name, email, phone number, and any message you submit.
- Information Collected Automatically: We use cookies and Google Analytics to collect IP addresses, browser type, pages visited, device type, and general location data.
How We Use Your Information
- Respond to your requests and provide services
- Communicate about appointments or inquiries
- Improve our website and services
- Comply with legal obligations
We do not sell your personal information.
Cookies & Analytics
Cookies help us improve your browsing experience. Google Analytics provides aggregated data about visitor behavior. You can manage cookies in your browser or opt out via the Google Analytics Opt-out Add-on.
Data Sharing
We do not share information except with trusted service providers (e.g., Google Analytics), when required by law, or to protect our rights and safety.
Data Retention
Contact form submissions: retained for up to 12 months. Analytics data: retained per Google’s standard retention settings.
- Contact form submissions: retained for up to 12 months.
- Analytics data: retained per Google’s standard retention settings.
Your Privacy Rights
Depending on your location, you may have rights under CCPA/CPRA, GDPR, etc., including:
- Access, correction, or deletion of your data
- Request a copy (data portability)
- Opt-out of data sale/sharing (we don’t sell data)
- Withdraw consent (for cookies/analytics)
We will not discriminate against you for exercising your privacy rights.
